Administers therapeutic massage to Harrah’s/Caesars Republic and retail guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount. • Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities. • Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well-being. • Massages guests using normally accepted techniques and rubbing compounds. • Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next. • Maintains a clean and spotless work area. • Reports any safety hazards to the Lead, Supervisor or Manager. • Demonstrates a pleasant and enthusiastic demeanor at all times. • Support to other areas of the Spa/Health Club as needed. • Licensed in the state of Nevada for Therapeutic Massage • Completes annual CEU credits as required by the Nevada Massage Therapist Board • Two years hotel or resort experience preferred • Literate and fluent in English • Excellent guest service skills • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures ADDITIONAL REQUIREMENTS • Ability to occasionally lift up to 30 pounds • Ability to grasp, use repetitive hand motion, finger dexterity, have hand-eye coordination • Ability to bend, squat, reach • Ability to hear, talk, see, use visual inspection, • Ability to constantly stand • Ability to occasionally push/pull • Ability to frequently use a step stool; Ability to climb stairs • Ability to use frequently use equipment and machines relating to the spa • Ability to occasionally tolerate extreme inside temperatures • Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.