POSITION SUMMARY Support the Service business through the warehouse. Pull, pack, ship parts for customer orders. Coordinate all aspects of outbound shipments including routings, packing slips, bill of ladings, and serial documents and manage all associated tracking information in business system (SAP) RESPONSIBILITIES • Visual inspection of incoming parts and placing into inventory • Reporting of discrepancies • Verify bill of lading, stock locations, quantities and part numbers and store-received stock • Responsible for packaging, preparing and loading of orders provided by the stockroom • Responsible for pulling, bagging, and labeling stock for orders • Generate all orders for daily shipping. This includes deliveries, van stock, part kits, stock transports, and Field Service. • Create all picking labels and shipping labels for all orders • Process all orders through customer portals, Vertiv portal, UPS and FedEx machines • Process all RMA’s from customers • Manage and process all Freight Claims in Database • Prepare International Documentation for all Int’l Orders • Perform cycle counts and verify stock numbers, quantities, locations, descriptions, and shelf life and troubleshoot discrepancies to identify corrective action • Create parts kits • Identify stock shortages • Ensure that all work is performed in a safe manner and ensure that all safety measures are met QUALIFICATIONS • High School Diploma or GED • One to three years of stockroom experience • Working knowledge of Microsoft Office applications and ability to utilize existing business systems such as SAP • Demonstrated skills in decision making, organization • Ability to multi-task in fast paced environment • Positive attitude and able to work in a team environment • Computer literate coupled with strong typing skills with ability to utilize word processor and spreadsheet application software for written communications, reports • Tow Motor Certification may be required PHYSICAL & ENVIRONMENTAL DEMANDS • Heavy Lifting (over 50 Ibs.) • Frequent Standing • Frequent kneeling / crawling / stooping • Frequent bending / twisting • Frequent climbing (stairs, ladders) • Working around moving machinery (fork-lifts, tractors) • Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) TIME TRAVEL REQUIRED • None