POSITION SUMMARY We are seeking a dynamic and motivated individual to join our Service team as a Services Intern. This internship offers hands-on experience across service delivery, customer support, and operational processes within our organization. The ideal candidate is customer-focused, adaptable, and possesses strong communication, analytical, and problem‑solving skills. Preferred experience: Candidates with solid Power BI skills, including the ability to build dashboards and reports, are strongly encouraged to apply. RESPONSIBILITIES • Assist in providing frontline customer support through various channels. Address customer inquiries, troubleshoot issues, and escalate complex cases as needed. • Support service delivery processes to ensure timely completion of service requests. • Assist in maintaining accurate records and documentation related to service activities, including service requests, customer interactions, and service delivery metrics. • Participate in quality assurance activities to ensure service delivery meets established standards and customer expectations. • Learn about our products and services to provide effective support and assistance to customers. • Utilize Power BI (preferred) to support data visualization needs, such as building dashboards, generating reports, and helping the team monitor key service metrics. QUALIFICATIONS • Must be pursuing a degree in Business Administration, Customer Service, Data Analytics, or a related field. • Excellent written and verbal communication skills. • Demonstrated work ethic and strong attention to detail. • Strong analytical and critical-thinking skills. • Ability and willingness to learn in a fast‑paced environment and produce high‑quality work. • Collaboration and teamwork skills. • Preferred: Solid Power BI experience, including the ability to create dashboards, reports, and data visualizations. PHYSICAL & ENVIRONMENTAL DEMANDS No special physical requirements. TIME TRAVEL REQUIRED None. #LI-RB