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Manager, Last Mile Operations- Remote

Aa Inclusion
United StatesRemoteLead / Manager4+ yrsContract
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The job in short

Last mile delivery operations (remote).

ExcelLogisticsWarehouseInsuranceCompliance

Details

Found
25 d ago · posted 2026-10-03
Role
Operations Manager
Source
The company’s own careers site

Full description

Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day: • Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers • Use route planning software to build efficient delivery routes • Manage the dispatch of contract carriers and resolve issues throughout the day • Identify problem areas, including restructuring routes to improve operational efficiencies • Train and develop contract carriers, dispatchers to meet and exceed customer expectations • Ensure that all work is completed accurately and within established time frame • Ensure photos are taken for every job • Allocate and request additional resources as needed • Develop and mentor staff to reach goals; train staff on company policies and procedures • Carry out managerial responsibilities, including interviewing, hiring, disciplining and resolving issues • Ensure compliance with corporate warehouse policies, procedures and programs • Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems What you need to succeed at RXO: At a minimum, you'll need: • 4 years related logistics and supervisory experience • Experience with Microsoft Office such as Word, Outlook and Excel. • Experience operating a forklift and pallet jack It'd be great if you also have: • Bachelor's degree in business, logistics or similar • Availability to work a variety of shifts, including holidays, days, evenings, nights and weekends; travel between branches and regions occasionally • Experience mentoring, training and guiding newer/less-experienced team members • Bilingual English/Spanish (read, write and speak both languages) • Strong business acumen with the willingness to act in partnership with management teams We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

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