• Ensuring onboarding of quality customers for rural individual loans product • Managing team and ensuring appropriate client identification and sourcing of rural individual loan customers • Ensuring adoption of digital solutions for sourcing and collection by Individual loan officers in the team • Enabling business growth across assigned territories for deeper market penetration and reach • To ensure achievement of disbursement targets and achieving desired productivity numbers • Responsible for maintaining expected collection efficiency and ensuring minimum delinquency • Build strong client relationships both internally and externally to facilitate target achievement through team • Achieving highest First Time Right (FTR) • Constantly engaging in learning and development programs to upskill the team that is being managed • Adherence to product, process, and policies of the company.