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Manager/Sr. Manager, Engagement - Utility

Arthan · arthancareers.com
JaipurHybridLead / Manager5–8 yrs
Apply on Arthan’s site

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The job in short

On-site engagement manager for a utility digitization project.

Transformers

Details

Found
25 d ago · posted 2026-10-03
Location as listed
Jaipur, Rajasthan, India
Role
Operations Manager
Source
The company’s own careers site

Full description

Role summary This role is the on-ground anchor for a large-scale digitization and modernization engagement running inside a large state electricity distribution utility. The Engagement Manager owns the day-to-day relationship with the utility, keeps technical deployment on track, and clears the operational and bureaucratic friction that typically stalls this kind of work inside a government-linked organization. Reports to: Operations leadership Key responsibilities: Stakeholder & relationship management • Serve as the primary day-to-day point of contact between the engagement team and utility officials across all operating circles — building working relationships from field engineers up to circle-level and senior leadership • Represent the engagement in periodic reviews with utility leadership; prepare clear, concise progress briefings that sustain buy-in and pre-empt pushback • Read internal utility politics accurately — know which approvals need which sign-off, and which relationships to invest in to keep the engagement moving without escalation Delivery • Coordinate on-ground deployment of digital monitoring and asset-mapping tools, including geo-tagging of physical infrastructure (poles, transformers, substations, feeders) • Track installation and rollout progress against agreed milestones; identify slippage early and escalate before it compounds into a larger delay • Facilitate and manage the formal approvals required to keep deployment moving — MoUs, data-sharing agreements, site access permissions — chasing these proactively rather than waiting on the utility's own timelines • Support planning and execution of new technical pilots as the engagement expands into additional circles or new asset categories Training & adoption • Design and run structured training sessions for utility field staff and engineers on new digital tools and processes • Track actual adoption and usage of deployed tools post-training, not just attendance — flag where staff have reverted to old methods and address the root cause • Build simple, repeatable training materials that can be reused as the engagement scales to new teams or circles Data & problem-solving • Monitor asset-tagging and data-quality progress against engagement targets; identify and escalate systemic data gaps to technical leads • Identify recurring operational bottlenecks — approval delays, staff turnover, resistance to new tools, inconsistent data practices — and propose practical, utility-specific workarounds rather than generic fixes Requirements • B.Tech/B.E. (Electrical/Power preferred); Energy/Policy background a plus but not required • 5-8 years of experience in the power sector, DISCOMs, or utility-focused consulting — candidates from conventional power backgrounds (generation, transmission, coal-side) are welcome • Working knowledge of smart grid systems, AMI (advanced metering infrastructure), SCADA, or utility IT/data systems • Demonstrated experience navigating slow-moving, government-linked, or public-sector stakeholder environments and getting things done despite them • Comfortable being deployed on-site full-time, not a remote-first or hybrid-preference candidate • High accountability and follow-through with minimal day-to-day supervision — this role is judged on outcomes delivered, not hours logged or visible activity

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