Job Summary: A Much Ado Catering Associate supports catering operations by assisting with pre-event preparation, event setup, service, and cleanup, and post-event pantry organization. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment. The catering associate reports directly to the catering manager. Much Ado Catering is the Catering Department under Davidson Dining Services. This is a 12-month on-call position receiving a maximum of 500 hours per year. During the academic year, our dining locations operate seven days a week serving three meals a day for the students, guests, staff, and faculty of Davidson College. This position is a part of the Davidson Dining Services Department and may require cross departmental assistance in another dining location outside of catering. Key Responsibilities: • Event Setup: • Transport food, supplies, and equipment to event locations. • Set up tables, linens, and buffets/serving stations according to event specifications. • Ensure all catering equipment is clean and in proper working condition. • Manage time when working independently to ensure the timely completion of set up and breakdown. • Service: • Serve food and beverages to guests in a professional and courteous manner. • Replenish food and beverage stations as needed. • Address guest inquiries and resolve any service issues. • Cleanup: • Clear tables and remove trash during and after events. • Clean and pack equipment and supplies after events. • Ensure the catering area is left clean and organized. • Customer Interaction: • Provide excellent customer service to clients and guests. • Communicate effectively with the onsite host to understand their preferences and any day of needs that may arise. • Team Collaboration: • Work closely with other catering staff and kitchen personnel to accomplish a common goal. • Follow instructions from Catering Managers and Banquet Captain. • Policy and Procedures: • Ability to maintain and uphold the policies and procedures of Much Ado Catering and Davidson Dining Services. • Policies including but not limited to dress code, personal hygiene, safety standards, attendance, and all others identified in the employee handbook • Must complete all required trainings assigned to the position • A Much Ado Catering Associate is a direct representative of the department and must conduct themselves in a professional manner at all times. Qualifications: • Previous experience in catering, food service, or hospitality is preferred. • Knowledge of food safety and sanitation standards. • Strong organizational and multitasking skills. • Excellent communication and customer service skills. • Ability to work independently or as part of a team. • Strong time management skills. • A willingness to learn and capacity to retain and apply new knowledge. • Availability to work flexible hours, including evenings, weekends, and holidays. • This role has physical demands including, but not limited to, lifting, bending, pushing, pulling, carrying and / or extended walking and standing. • High School Diploma or GED • A Valid Driver's Licenses and Ability to Drive Catering Vehicles Physical Requirements: • Ability to stand for extended periods. • Ability to lift, push, pull, carry up to 25 pounds. • Ability to perform repetitive tasks with a high level of accuracy. Working Conditions: • Work is performed in various environments, including kitchens, event venues, and outdoor locations. • May involve exposure to hot and cold temperatures, sharp equipment, and slippery surfaces. This job description outlines the general duties and responsibilities of a Catering Associate. Specific duties may vary based on the needs of Davidson Dining Services. Position requires ability to pass a background check Night and Weekend Work Required: Yes Benefits • Tiered shift differential pays for evenings and weekends. • Meals are included during the employee’s normal work hours. Information about how to submit an application can be found at https://employment.davidson.edu