Overhead Door Corporation has three operational divisions – Access Systems Division (Overhead Door, Wayne Dalton, and TODCO plus our services arm, Creative Door and Wayne Dalton Sales & Service), The Genie®Company, and Horton Pedestrian Systems (Horton Automatics, Flex by Horton, Won-Door plus our services arm of Door Services) – all heralded as industry leaders. Responsibilities: • The CSR supports the service and installation departments. • Answers telephone and direct calls to appropriate department. • Processing incoming and outgoing parts. • Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. • Compare data entered with source documents to detect errors. • Processes purchase orders. • Take orders for residential install/service customers. • Assist in scheduling and dispatching. • Provides backup support for office staff. Skills/Education: • High School Diploma or GED. • One to three years related experience or training; or equivalent combination of education and experience. • Mathematical, Reasoning, and Language skills are required. • Proficiency in Microsoft Office including Word and Excel.