Modern Machinery has an immediate opportunity for a full-time, journey-level, highly motivated, self-directed Heavy Equipment Field Service Technician. Candidates must be well established in the heavy equipment repair and maintenance industry with at least three to five years of experience operating a field service truck. The hourly pay range for this position is: $30.00 to $50.00. This is a non-exempt position and is eligible for overtime pay. BENEFITS: • Medical, Dental, Vision, and Prescription Insurance • Health Savings Account • 401k/Roth Retirement Savings Plan with Company Match • Participation in Annual Profit-Sharing Plan • Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave) • Gym Membership Reimbursement Program • Family Scholarship Program • Employee Assistance Program • Virtual Mental Health & Tele Medicine Benefit • Company Paid Life Insurance & Disability Benefits • Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision) Modern Machinery is an Equal Opportunity Employer • Demonstrate Modern Machinery's core values and promote the mission and vision of the company. • Follow all company policies and regulations for safe work procedures and contribute to the achievement of company safety goals. • Independently troubleshoot and repair all systems (electrical, hydraulic, A/C, power train, etc.) on Komatsu and other Modern Machinery affiliated product lines. • Operate equipment as needed to assist in locating and diagnosing the failure. • Utilize hand and power tools and electronic diagnostic equipment. • Read and interpret complex hydraulic and electrical schematics. • Perform diagnostic testing and tuning of equipment. • Have the experience and ability to determine the extent of the repair and the corrective action required. • Follow all safety rules and policies while performing all work assignments as specified in company handbooks. • Adhere to any additional customer requirements, safety related and otherwise when working on a customer’s site. • Asses parts to determine the cause of failure and/or their reusability. • Communicate with parts department personnel to order the necessary parts required to complete repair(s). • Perform assignments in a variety of environments, including the field, on customer’s sites and in the shop. • Customer satisfaction is our priority at Modern Machinery; all customer inquiries must be handled promptly and in a professional manner. • Effectively communicate to the customer the machine’s problem, the intended plan for repair and provide status updates throughout the repair process. • Establish strong customer relationships. • Work well under pressure and within deadlines while maintaining a positive attitude. • Ensure the assigned field service truck is appropriately maintained and kept clean. • Complete and submit assigned work order reports, time entry and all other paperwork on company provided laptop daily. • When appropriate compile any additional documentation necessary for completeness. • Assist other technicians on large repairs or projects. • Attend and participate in appropriate training(s). The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice. Job Requirements/Skills: • Must demonstrate troubleshooting and analytical problem-solving skills. • Must be able to stand for long periods of time along with walking, climbing ladders and stairs, reaching, pulling, leaning, and twisting. • Requires a valid driver’s class A or B CDL and the ability to maintain an insurable driving record • Accurately complete DOT E-Logs and maintain compliance with DOT hours of service. • Must be able to work well independently or with others in a team environment. • Must be reliable, honest, and have a strong work ethic. • Must have strong organizational and time management skills • Must be able to effectively communicate both verbally and in writing with customers and co-workers. • Must be able to lift up to75 lbs. • Must own required tools. • Ability to work overtime with minimal notice. • Must be able to travel away from home. • Strong computer skills. Education/Experience: • High School diploma required. Associates or Bachelor’s degree in diesel technology or related field preferred and/or an equivalent combination of education and experience • Minimum of three to five years of verifiable experience repairing heavy equipment in a field service truck. • Prior dealership experience is beneficial. • Experience with Komatsu as the primary equipment line is preferred, all others may apply.