Pay: $15-$17/hr The Insurance Follow Up Rep is responsible for various tasks in the accounts receivables reconciliation process. • Responsible for the accounts receivables reconciliation process for patient accounts including but not limited to: examining, correcting and consistently updating patient health information to ensure accurate insurance payment/follow-up and applying appropriate contractual allowances. • Resolves patient and insurance carrier inquiries in a timely manner to avoid increasing A/R days. • Uses on-line systems provided by multiple payers to verify eligibility and benefits as well as checking claim status appropriately. • Makes telephone calls to the payer to ensure receipt of claims filing and payment on submitted claims. • Maintains appropriate/consistent documentation on accounts worked utilizing the accounts receivables work listing or patient accounting system. • Identifies non-payment trends by payer and notify management and comes to the table with potential solutions to these non-payment trends. • Applies proper account management principles to accounts to ensure accurate follow up. Minimum Education • High School Diploma or Equivalent Required Minimum Work Experience • 6 months Relevant revenue cycle experience Required • Experience with health care insurance collections Preferred