Market Range: 04 Hiring Salary: $18.00/Hourly THIS POSITION IS LOCATED IN KNOXVILLE, TN JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of an assigned supervisor, the Administrative Associate 1 provides administrative support for front office. This position supports staff for front desk operations for multiple clinical enterprises existing in one physical office. • Reviews insurance eligibility, as needed. • Communicates with providers regarding patient appointments and other patient communication. • Processes new patient forms and requests previous records, as necessary. • Creates appointments in EMR for multiple providers’ schedules. • Schedules patient appointments (check in, check out) and maintains calendars. • Answers and routes phone calls from patients and other providers. • Collects co-pays and cash payments. • Performs other related duties as assigned. EDUCATION: High School diploma or GED. (TRANSCRIPT REQUIRED) EXPERIENCE: Six (6) months of work experience in a medical office. (Experience in medical assisting or administration preferred). (Ability to fluently speak Spanish preferred). LICENSE/CERTIFICATION: Current licensure as a Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) in the state of Tennessee preferred. (COPY OF LICENSE/CERTIFICATION REQUIRED) KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to accurately maintain Electronic Medical Records (EMR) systems. • Basic knowledge of coding and billing. • Proficiency and skill in Microsoft Office and desktop publishing software. • Ability to handle working in a fast-paced environment and prioritize tasks based on importance. • Excellent communication and problem-solving skills. WORK SCHEDULE: This position may be occasionally required to work evenings and weekends.