The Ambulatory Patient Navigator II serves as an advanced care coordination resource supporting high-risk, chronic disease, transitional care, and value-based care initiatives across the ambulatory Primary Care network. This role independently manages more complex patient navigation and care coordination activities while supporting quality improvement, Patient-Centered Medical Home (PCMH) initiatives, APCM, TCM, and population health strategies designed to improve patient outcomes, access, and continuity of care. Education - High School Diploma or equivalent required. - Associate’s degree in Healthcare Administration, Public Health, or related healthcare field required. - Bachelor’s degree in Healthcare Administration, Public Health, or related healthcare field preferred. Certifications - Completion of Medical Assistant Program or valid/active CMA Certification OR; Active Emergency Medical Technician (EMT) certification. Experience - Minimum 3 to 5 years of experience working in healthcare, ambulatory outpatient practices, patient access, care coordination, EMS or related field preferred. - Experience working within an electronic medical record preferred. Knowledge, Skills, and Abilities - Strong communication and interpersonal skills. - Strong organizational and customer service skills. - Ability to manage multiple priorities in a fast-paced ambulatory environment. - Ability to work collaboratively within interdisciplinary teams. - Knowledge of ambulatory workflows, patient navigation, and value-based care initiatives preferred. - Bilingual abilities preferred based on practice needs.