Responsible for the day to day technical support activities (24X7) for the network infrastructure that includes: network design, monitoring and analyzing to achieve a 99.9% up time and maintenance of network components. Stay abreast of current and future trends in networking hardware and operating systems. Assist management in designing state of the art, customer oriented network subsystems. Assist department network administrators with problem solving and/or enhancement issues. Work requires a High School diploma or equivalent and two to three years of experience in networking support. Knowledge of Cisco and Microsoft systems preferred. Experience with Windows server 2000/3 and XP environments required (MCSE desired). Knowledge of WAN and LAN networks, ISDN T1/E1, Ethernet, ISDN Switches & IP connectivity, TCP/IP networking, switches, Routers, Firewalls, IP telephony strongly preferred. Demonstration of a customer service orientation through a proven ability to work well with other people.