• Organize and process incoming client samples and maintain records. • Resolve any sample receipt issues with clients. Communicate project schedules to clients. • Prepare and complete reports for assigned clients. • Contribute to program team to ensure deadlines are met. • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. • Performs other duties as directed. • Diploma or equivalent, plus two years of directly related experience. • Client services experience is a plus. • Ability to use judgment in technical, client services, and management issues. • Effective computer and communication skills, written, and verbal. • Experience with MSWord, Excel, and Access. Total Rewards: This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours). #LI-NM1 #LI-Onsite