Job Title: Claim Representative, Workers’ Compensation Location: Alpharetta, Georgia About the Role: As a Claim Representative, you will be responsible for handling workers’ compensation medical-only claims. This includes managing claims from initiation to resolution, collaborating with customers and medical providers, and ensuring fair and equitable outcomes throughout the process. Key Responsibilities: • Manage workers’ compensation medical-only claims from setup to closure • Communicate with insured parties, claimants, and medical providers • Investigate claims and manage medical treatment • Prepare reports and keep claim files updated • Set and adjust claim reserves as needed • Ensure compliance with state regulations • Refer claims for subrogation when needed • Collaborate and provide excellent customer service throughout the process Why Join Us? • On-the-job training provided • Fast-paced, supportive team environment • Opportunity to grow your career in insurance What We’re Looking For: • Bachelor’s degree preferred • Strong communication and organizational skills • Ability to multitask and meet deadlines • Team player with good decision-making skills • Proficient in Microsoft Office • Experience in claims or insurance is a plus, but not required (training provided) • Eligible to obtain claim adjuster licenses in GA, FL, NC, SC, WV, and DE within 90 days of hire • Knowledge of medical terminology or bill processing is a plus