The Senior Claim Examiner, under an appropriate level of direction from the manager, investigates, evaluates, and resolves Management Liability claims while ensuring the highest level of customer service. Responsibilities: • Provide outstanding customer service and work with the insured, broker, and counsel in the adjustment of Management Liability Claims. • Identify and evaluate coverage issues, prepare comprehensive coverage letters and analysis. • Conduct, coordinate, and direct investigation into loss facts and extent of third-party damages. • Direct and closely monitor assignments to experts and defense counsel. • Evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. • Set reserves within authority or make claim recommendations concerning reserve changes to supervisor. • Participate in virtual settlement conferences and mediations, with occasional travel as necessary. Education & Experience: • 2 or more years claims handling or relevant legal/insurance industry experience. • College degree or equivalent business experience. • Experience with Management Liability or other Financial Lines claims preferred but not required. • Law degree preferred but not required. Desired Skills: • Ability to work independently and multi-task • Excellent verbal and written communication skills. • Ability to deal with customers in a professional manner. • Excellent negotiation skills. • Highly organized and responsive. • Work effectively in a team environment, whether virtual or in-person. • If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.