The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 1.0; 40 hours per week Work Schedule: 630am-3pm; Shifts Monday-Friday will vary based on business needs; Required to work every other weekend and every other holiday. Required Qualifications: • Experience: 1 year of customer service experience required Salary Rate: $20.27/hour