The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.0; Per Diem/Casual Work Schedule: Required to work a minimum of 4 shifts per month - 2 shifts must be a weekend shift. • Possible shift options: 5:30am-2:00pm, 6:30am-2:00pm, 6:30am-3:00pm, 3:00pm-7:00pm, and 3:45pm-7:45pm Required Qualifications: • Experience: 1 year of customer service experience required Salary Rate: $20.27/hour