Job Summary Provides assistance to the case management and social work staff on an ongoing basis. Communicates, coordinates, disseminates information with team members for care coordination. Performs other duties as assigned. Responsibilities • Communicates with Case Managers and Social Workers to optimize the utilization/case management processes. • Prioritizes daily activities to facilitate the utilization/case management processes. • Participates in discharge planning activities in collaboration with Case Managers/Social Workers. • Other duties as assigned. • Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired • Two (2) to five (5) years experience in utilization management; medical office or other hospital department. Education • High School Diploma Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements. Minimum Required • High School Diploma Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements. Preferred/Desired • Based on hospital complexity a LPN or BSW could serve in role. Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements. Training Minimum Required Preferred/Desired Special Skills • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams. Minimum Required • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams. Preferred/Desired • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams. Licensure Minimum Required Preferred/Desired