Job Summary The Corporate Director of Quality Improvement (CDQI)—Strategic Resource/Support is a high-level leadership role dedicated to the company’s mission through the strategic allocation of resources and the successful execution of clinical outcome strategies across the Enterprise. This position serves as a critical bridge between corporate leadership and facility-based teams, operationalizing system-wide initiatives and standardizing quality practices to reduce clinical variation and improve patient safety. The CDQI provides expertise, education, and direct support to CHS-affiliated organizations, regional leaders, and corporate departments to prioritize and achieve the organization's quality agenda. Reporting Structure • Reports To: Senior Vice President, Quality • Direct Support: Provides direct support and guidance to facility-based quality leaders and staff. • Supervision: Responsible for the direct supervision of staff within the assigned area of responsibility. Core Responsibilities Operational Execution & Strategy • Lead corporate-wide projects aimed at improving quality and clinical outcomes, including publicly reported measures. • Operationalize system-wide initiatives and standardizing practices across multiple sites, including Ambulatory Surgery Centers. • Ensure proper planning, organization, and implementation of quality strategic initiatives. • Collaborate with senior leadership and service-line departments to implement processes that prevent patient harm. Data Oversight & Public Reporting • Provide leadership collaboration for quality improvement efforts related to publicly reported data (e.g., CMS Programs, Leapfrog Hospital Survey, Leapfrog Safety Grade). • Analyze regional data to identify trends, prioritize improvement opportunities, and assess progress toward quality goals. • Utilize statistical and process improvement tools to interpret data and develop sound improvement plans. Standardization & Policy Maintenance • Lead efforts to standardize policies, procedures, and products across the health system to reduce clinical variation. • Provide oversight for the development and maintenance of quality toolkits and evidence-based policies. • Ensure all policies reflect current evidence-based principles and regulatory standards. Regulatory Readiness & Support • Support assigned facilities in maintaining "survey-ready" status. • Provide on-site support during regulatory audits and as needed by specific facilities. • Coordinate with internal support departments to achieve individual, hospital, and corporate goals. Staff Development & Education • Recruit, orient, and mentor facility-level quality leaders to ensure consistent competency across the system. • Design and lead company-wide, regional, and facility education programs and resource materials. • Foster professional growth and help facility leaders develop core competencies in healthcare quality leadership. Required Qualifications Education • Required: Bachelor’s degree in Nursing or another clinical healthcare degree. • Preferred: Master’s degree (MPH, MSN, or MBA). Experience • Minimum Total: 5 years of current experience in Healthcare Quality. • Management: At least 3 years of recent experience in quality management, performance improvement, or patient safety in a multi-site healthcare environment. • Demonstrated Success: Proven track record in improving clinical outcomes and reducing patient harm or HAIs. Certificates and Licenses • Required: Certified Professional in Healthcare Quality (CPHQ), or obtain within two years • Required: Current RN licensure or other applicable clinical licensure. Skills & Abilities • Technical: Proficiency in Google Workspace (Docs, Sheets, Slides, Meet) and the ability to troubleshoot quality/operational software. • Communication: Ability to communicate effectively with all levels of leadership and external vendors. • Project Management: Basic project management skills with the ability to lead multiple simultaneous initiatives.