About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: • Be charming by being approachable, having confidence and showing respect. • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM, sixth year in a row honored one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the ninth year. Your day to day: As a Toro Toro Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. DUTIES AND RESPONSIBILITIES: • Greet all guests and take beverage and food orders in a prompt and professional manner. • Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards. • Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary. • Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift. • Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. • May receive guest payments and process transactions as outlined in the cash and charge procedures as needed. • May assist with other duties as assigned. What we need from you: Qualifications and Requirements: Basic reading and writing. Food service experience with general knowledge of restaurant operations. This job requires ability to perform the following: • Carrying or lifting items weighing up to 50 pounds • Moving about the restaurant • Handling food objects; plates, trays, glasses, etc. • Bending, stooping, kneeling Other: • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. • Basic math skills are frequently used when handling cash and credit. • May be required to work nights, weekends, and/or holidays. What we offer: The hourly pay rate for this role is $4.75, plus gratuities. In return we will give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.