Basic Functions • Review and identify different types of documents • Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp line of business • Research and gather Workers Compensation claim information • Ensure that transactions are processed as per desktop procedures • Basic experience in reviewing documents and validating information • Achieve individual productivity and quality goals • Integrate procedural changes into daily routine Provide quality review to ensure accuracy, if required Basic Functions • Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines • Handling inbound/outbound calls from the customers • Customer service for claims & policy Admin Ensure that calls are handled as per standard procedure Basic Functions • Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines • Handling inbound/outbound calls from the customers • Customer service for claims & policy Admin Ensure that calls are handled as per standard procedure Bachelor's/Master's in any stream 2-5 years