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CX Trainer

EXL (ExlService Holdings, Inc.) · exlservice.com
GurugramOn-site
Apply on EXL (ExlService Holdings, Inc.)’s site

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The job in short

Customer experience trainer.

Compliance

Details

Found
27 d ago · posted 2026-09-21
Location as listed
Gurugram, Haryana, India
Role
Learning & Development / Trainer
Source
The company’s own careers site

Full description

Description for Internal Candidates • Ensure that the process transactions are processed as per Desk Top procedures with customer centricity • Ensure that the assigned targets in accordance with SLA are met • Ensure that the quality of the transactions is in compliance with predefined parameters • Provide the relevant process reports on a daily basis • Ensure adherence to established attendance schedules • Ensure adherence to Company Policies and Procedures Responsibilities for Internal Candidates • Ensure that the process transactions are processed as per Desk Top procedures with customer centricity • Ensure that the assigned targets in accordance with SLA are met • Ensure that the quality of the transactions is in compliance with predefined parameters • Provide the relevant process reports on a daily basis • Ensure adherence to established attendance schedules • Ensure adherence to Company Policies and Procedures Qualifications for Internal Candidates • Ensure that the process transactions are processed as per Desk Top procedures with customer centricity • Ensure that the assigned targets in accordance with SLA are met • Ensure that the quality of the transactions is in compliance with predefined parameters • Provide the relevant process reports on a daily basis • Ensure adherence to established attendance schedules • Ensure adherence to Company Policies and Procedures

Learning & Development / Trainer jobs in Gurugram · Learning & Development / Trainer jobs in India · All EXL (ExlService Holdings, Inc.) jobs

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