• Understanding of Insurance Finance and Accounting • Working knowledge of Cash Application, Collections & accounts receivables • Identify trends and areas of improvement in delinquent portfolios and recommend strategies. • Mailbox management and handling enquiries of customers • Should be able to work on strict deadlines to manage client expectations. • Daily work allocation and first pass accuracy of process worked for quality assurance • Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation • Help managers in building strong cross training framework along with managing updates of process changes in SOP’s • Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency • Understanding of Insurance Finance and Accounting • Working knowledge of Cash Application, Collections & accounts receivables • Identify trends and areas of improvement in delinquent portfolios and recommend strategies. • Mailbox management and handling enquiries of customers • Should be able to work on strict deadlines to manage client expectations. • Daily work allocation and first pass accuracy of process worked for quality assurance • Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation • Help managers in building strong cross training framework along with managing updates of process changes in SOP’s • Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency • Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate