The position will operate for one of the P&C Insurance product and working closely with the development team. The position requires in-depth involvement in Project planning, scheduling and end to end project. Performing to match the strategy and demands of the programs is an important role to perform. This position will require use of good knowledge in documentation. Responsibilities • Planning and designing business processes • Assist in formulating recommendations to improve and support business activities • Work on system designs and business architecture • Collaborate with development and system SMEs • Support Development and Quality Assurance efforts as needed • Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces • Documenting business requirements and specifications • Ensure that all details around product development are captured in documents and stored in a structured format • Identify improvement opportunities in the product for improved customer experience Primary Interactions • Onshore and Offshore Product Teams • Platform Business Team and Technology Team • Senior Leadership of EXL, Global Technology and Business • Delivery and Support teams within EXL • Internal & External Auditors/ISG/BCP personnel Skills Technical Skills • Property and Casualty Insurance knowledge • IT Business Analysis experience • Detailed understanding of IT Project Documentation is mandatory • Experience to define scope of projects and user story articulation • Familiarity working within a project management framework • Direct client-facing / consulting experience • Time management skills, able to delivery within set timelines • Analytical and problem solving skills • Quality Assurance and Testing • Intermediate Microsoft SQL Server Management Studio • Should be able to write queries and procedures • JIRA • Experience working in an Agile environment • Familiarity working with XML, JSON a plus • Understanding of Power BI, how to create dashboards etc. (good to have not mandatory) Process Specific Skills • Detailed understanding of Agile and Waterfall project management methodology • Insurance knowledge is preferred (P&C) Soft skills • Excellent oral/written communication and presentation skills • Exhibit leadership skills for a project at the program level. • Good team skills and ability to work effectively with others throughout the organization • Technical aptitude • Ability to organize and manage multiple priorities in a timeline driven environment • Ability to take ownership and lead a team through multiple projects in parallel Working Hours • 9 Hours window between 9 AM and 10 PM IST or based on business needs Education Requirements • BS / BE / MCA / MBA / PGDM • Certification in Insurance or IT Business Analysis Preferred Work Experience Requirements • 2 to 4 years overall experience • At least 2 years as Business Analyst working with Development Team