Responsibilities: • Developing safe working environment in line with statutory regulations • Overseeing inspection and quality assurance of incoming raw materials, in-process checks, and finished products. • Establish robust QA/QC systems for castables, shaped refractories, gunning/shotcrete, and insulation products. • Drive process discipline in mixing, curing, drying, and firing of shaped refractories • Ensuring timely evaluation and qualification of new raw materials through lab trials and industrial validation. • Supervising calibration, maintenance, and validation of laboratory equipment to ensure reliability of results. • Conducting testing and analysis of R&D samples, pilot batches, and customer trial samples. • Reduction in quality complaints of products through root cause analysis and corrective/preventive actions. • Customization of products / cost savings exercises for products • Coordinating with cross-functional teams (production, procurement, R&D, Sales, site teams) to resolve quality issues of raw materials and finished products • Training and mentoring QA/QC teams to upgrade technical knowledge and ensure skill development. • Implementing ISO, BIS, ASTM, DIN, EN, API standards and ensuring compliance in product testing and certification. • Conducting vendor audits, quality evaluation, and qualification of raw material suppliers. • Ensuring traceability, documentation, and audit readiness of ISO 9001, IMS, and Calderys global quality and safety standards. • Supporting new product development with performance validation and scale-up trials • Promote sustainability initiatives such as reclaim material utilization without performance loss • Support Sales with technical justifications, datasheets, and benchmarking against competitors. • Proven leadership in team handling, mentoring, and capability building Profile/Competencies :- Education, background, level of experience • B.Tech/ M.Tech (Ceramic Technology/Engineering) from a reputed Ceramic Institute. • Minimum 12 years' experience in a QA & QC role of a reputed Refractory industry. • Experience in Refractory Monolithic and brick industry will be preferred. • The incumbent should have - • Knowledge in Ceramics and Refractories • Sound knowledge of refractory brick and monolithic manufacturing processes, including raw material evaluation and selection, control of critical process parameters, and final product testing and inspection.