Responsibilities: ● Expanding our customer base in both the Central and western, regions of India. ● Developing a visit plan for both existing and potential customers, actively contributing to business growth. ● Conducting competitor analysis and implementing necessary changes in our sales and services strategies. ● Managing activities related to personnel on-site, gathering feedback, and resolving any issues. ● Holding monthly review meetings with all relevant departments to assess sales and service performance. ● Analyzing THC (Tap Hole Clay) application parameters across all sites and providing guidance for efficient order execution within established schedules. ● Setting a target and achieving annual growth in THC business in line with the decided budget. ● Coordinating closely with the Production QC, R&D and Logistics departments to ensure timely material deliveries. Requirements: Essential: ● Possess a strong understanding of tap hole clay products and have accumulated over 3-4 years of valuable experience in the field, specifically in the application of these products across various types of blast furnaces. ● Strong knowledge of service procedures and protocols. Preferred: ● Graduation in Metallurgy/ Ceramic / Graduation in BSC (with required experience) ● Strong technical knowledge of products and services. ● Excellent communication and interpersonal skills