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Account Executive- Intermodal Carriers

Forward Air Corporation · forwardair.com
Chicago
Apply on Forward Air Corporation’s site

Straight from the company’s own careers site.

The job in short

Account sales to intermodal carriers.

LogisticsCompliance

Details

Found
31 d ago · posted 2026-09-21
Location
Chicago, IL
Pay (as listed)
$55,000–$65,000 a year

Full description

Compensation: $55,000 - 65,000 Annually + Commission Schedule: Mon - Fri 8am - 5pm The Carrier Sales Representative - Intermodal is responsible for developing and managing relationships with carriers to secure multimodal transportation capacity and support the successful movement of freight across the company’s network. They serve as a key contributor to revenue growth by sourcing carrier capacity, negotiating competitive rates, and ensuring on-time service execution. This role offers immediate ownership, high earnings potential, and clear pathways for long-term career advancement within an industry-leading logistics provider. Responsibilities • Develop, maintain, and grow a network of qualified carrier partners to support customer freight needs across multiple transportation modes. • Build strong carrier relationships by understanding carrier capacity, equipment availability, preferred lanes, and business objectives. • Prospect, cold call, and onboard new carrier partners to expand available transportation capacity. • Negotiate competitive spot and contractual transportation rates while supporting profitability goals. • Utilize market intelligence, freight trends, and capacity data to make informed pricing and sourcing decisions. • Secure carrier capacity through high-volume outbound communication and relationship management activities. • Coordinate load coverage, dispatch carriers, and ensure successful execution from pickup through final delivery. • Monitor load status and proactively address service issues, delays, or operational challenges. • Maintain accurate carrier records, pricing information, and shipment documentation within transportation management systems. • Collaborate closely with Customer Account Managers, Tracking Specialists, and Operations teams to deliver exceptional customer service. • Ensure compliance with company policies, transportation regulations, and carrier qualification requirements. • Contribute to team performance goals by meeting or exceeding productivity, revenue, and margin expectations. • Continuously develop industry knowledge and stay informed of changing transportation market conditions. • Support process improvement initiatives designed to enhance operational efficiency and carrier engagement. • All other duties as assigned to meet evolving business needs. Qualifications • Education: High School Diploma or GED Equivalent required; Undergraduate degree in a related field from an accredited college or university preferred. • Experience: Prior experience in freight brokerage, third-party logistics (3PL), transportation, sales, customer service, or a related industry preferred. • Strong negotiation, persuasion, and relationship-building skills with the ability to influence outcomes in a dynamic market environment. • Excellent verbal and written communication skills with confidence conducting high-volume phone outreach. • Demonstrated ability to multitask, prioritize competing demands, and perform effectively in a fast-paced, deadline-driven environment. • Strong analytical and problem-solving skills with the ability to make sound business decisions using market and operational data. • Self-motivated, results-oriented, and highly coachable with a strong desire to meet and exceed performance goals. • Ability to work collaboratively across departments while maintaining a customer-focused mindset. • Demonstrated discretion and confidentiality in handling and protecting sensitive information. • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.) • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events. #LI-RA1 #LI-Onsite

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