Primary Duties and Responsibilities • The Clerical Coordinator I maintains clerical organization within the department. • Ensures order entry is accurate and timely, including maintenance of all reports, chart forms, instructions in patient charts. • Processes orders for tests, procedures and special requests accurately during downtime procedures. • Ensures accurate and timely completion of forms to expedite patient care. • Maintains and updates pertinent patient information on computer systems, EMR, communication venues and with appropriate departments in a timely manner. • Routinely checks and orders supplies, following up to ensure stock is available to meet the needs of the unit and informing appropriate personnel if items are unattainable. • Monitors electronic orders, processes orders (faxing, order entry), expedites STAT orders and notifies nurse. • Greets visitors. • Directs ancillary staff for patient pick up. • Is the “Go-To” resource for all physicians, NP’s, PA’s and RN’s. • Completes the Census sheet each night at midnight. • Answers the telephone and call light promptly and courteously, relaying messages in a timely manner to the appropriate caregiver. • Follows protocol and helps coordinate unit activities during emergency situations. • Notifies nurses when physicians are making rounds on the unit. • Ensures appropriate follow-up and resolution of computer equipment used for clinical documentation. • Ensures appropriate follow-up and resolution of issues and care. • Has a thorough understanding of the challenges of fellow clinicians in using EMR. • Is proficient in navigating EMR. • Ensures compliance with usage of the EMR system. • Provides ongoing first-line support for workflow education and troubleshooting, even during non-activation times. • Performs other duties as assigned. Education and Experience • High School Graduate or equivalent preferred • Previous hospital experience or documented course work for Clerical Coordinators including knowledge of medical terminology required • Recently employed as a Clerical Coordinator. Student enrolled in active healthcare program such as nursing, physical, occupational, or speech therapy preferred • Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems preferred • Ability to use advanced features of EMR and OnBase which are beyond the abilities of “normal” users required License Required • N/A License Preferred • N/A Certifications Required • N/A Certifications Preferred • BLS – AHA Basic Life Support