Job Description Under general supervision the Copy Clerk is responsible for providing efficient and accurate copy and print services within a fast-paced office environment. Support the administrative team by duplicating and reproducing documents, reports, and other materials as requested. This position requires proficiency in operating copy machines, printers, and related equipment, as well as basic computer skills. Responsibilities • Perform copy and print tasks according to established procedures, ensuring high-quality reproductions of documents, reports, and other materials. • Maintain and operate copy machines, printers, and related equipment, including troubleshooting minor issues, performing routine maintenance, and ordering supplies as needed. • Organize and prioritize copy and print requests, ensuring timely completion and delivery to appropriate departments or individuals. • Review documents for accuracy, completeness, and legibility before reproducing them, taking appropriate measures to correct any errors or deficiencies. • Follow confidentiality protocols to safeguard sensitive and confidential information during the copying and printing process. • Handle incoming and outgoing mail, including sorting, distributing, and preparing materials for shipment. • Assist with document filing, archiving, and record keeping ensuring easy retrieval and maintenance of records. • Collaborate with colleagues and provide excellent customer service to address inquiries, clarify copy/print requests, and resolve any issues or concerns. • Maintain an organized and clean work area, including ensuring proper storage and disposal of printed materials and supplies. • Stay updated on industry trends, new technologies, and best practices related to copy and print services, recommending improvements or enhancements as appropriate. • Other duties as assigned. Job Qualifications EDUCATION High school diploma or equivalent; additional certifications or vocational training in copy/print services is a plus. WORK EXPERIENCE 1 to 3 years of relevant experience. TYPE OF SKILL AND/OR REQUIRED LICENSING/CERTIFICATION Software Microsoft Office Equipment Office equipment (e.g., computer, copier) LEADERSHIP RESPONSIBILITIES -No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice and training to staff. WORK COMPLEXITY/INDEPENDENT JUDGMENT -Work and tasks are often straightforward, routine, structured and guided by established policies and procedures. Little, if any, independent judgment is required, outside of making basic choices in the selection and application of established methods. The job receives frequent, ongoing supervision. BUDGET AUTHORITY -No budget development activity is required. PROBLEM SOLVING -Decisions are made on routine matters affecting few individuals and usually within the confines of the job's own department. Specific job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures or services. IMPACT OF DECISIONS -Follows rules and procedures. Decisions can have minimal or no impact to HISD. Errors can be readily detected, usually by the employee, and, if made, would result in minor expense for correction. COMMUNICATION/INTERACTIONS -Basic communication - very little communication required such as receiving basic instructions. Interactions are mostly with customers, own supervisor and co-workers in own department. CUSTOMER RELATIONSHIPS -Follows through with customer inquiries, requests and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution. WORKING/ENVIRONMENTAL CONDITIONS -Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Ability to carry and/or lift less than 15 pounds.