We have an exceptional opportunity for a Quality Engineer to join our team in the Boxborough, MA facility. This individual would have responsibility for the internal and external quality of their assigned mini-factory(s). You will organize and execute on audit and compliance activities to ensure that our customer base receives the highest level of product quality. You will work with a team of professionals utilizing a Continuous Improvement/Lean Manufacturing mindset to meet or exceed customer and corporate quality expectations. ESSENTIAL FUNCTIONS • Provide Quality leadership to ensure we meet customer and Gems-Setra expectations by driving continuous improvement in key quality metrics. • Utilize practical problem-solving techniques to lead team in root cause analysis and resolution of complex quality issues. • Utilize Ralliant Business System (RBS) tools to make process improvements. • Maintain and update procedures, processes, and documentation. • Generate Engineering Change requests when finding drawing and BOM errors for corrections. • Participate in and/or lead Daily Management and material review board (MRB) reviews. • Initiate and complete product non-conformance reports (FAR, CAR, 8D) documentation for supplier defects. Maintain regular communication with supplier regarding quality expectations and swift resolution of issues and complaints. • Manage containment actions for supplier issues including sorting, rework, and inspection. • Track, analyze, and prepare countermeasures for factory quality issues such as rework and scrap. • Plan and direct activities concerned with development, application, and maintenance of quality standards for manufacturing processes, material, and products. • Utilize and maintain team PFMEA and Control Plan documentation. Lead team in RPN reduction actions. • Support team for new product launches in the development of APQP documents (FMEAs, Control Plans, PPAPs). • Perform internal audits of product and processes. • Prepare and calculate daily and monthly KPI metrics for team analysis and action. • Lead validation and risk reduction efforts for new products and processes. • Facilitate customer and/or supplier audits and visits with team. Lead corrective actions as required from audits. • Maintain ISO and customer regulatory requirements within team. QUALIFICATIONS AND JOB REQUIREMENTS EDUCATION REQUIRED: • Bachelor of Science degree from four-year college or university required; engineering degree preferred. EXPERIENCE REQUIRED: • Excellent academic record (GPA: 3.0 minimum) • 3+ years relevant experience in manufacturing environment; other engineering experience and/or internships will be considered • Effective interpersonal skills • Strong analytical and problem-solving skills • Experience leading projects. • Ability to read and interpret documents such as blue prints, regulations, and quality system related procedure manuals and standards. • Ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or employees of organization. • Ability to work with mathematical concepts such as statistical process control, design of experiments, design for manufacturing, and six sigma problem solving methods. PREFERRED EXPERIENCE: • Experience with fabrication processes like welding, brazing, and machining preferred. • Experience with automotive style quality expectations preferred. • ISO 9001 and/or 13485 Lead Auditor certification TRAVEL REQUIRED: • Ability to travel domestically (<5%) to customer or supplier sites. #LI-JW2