• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. • Helps ensure compliance with and completion of all daily operational procedures by the Sales department. • Maintain knowledge of all hotel services/features and hours of operation. • Maintain complete knowledge in the use of all office equipment, computer, and manual systems. • Maintain confidentiality and security of specified hotel information, correspondence, reports and files. • Familiarization with current customers and hotel accounts. • Working knowledge of the front desk and desk operations. • Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff. • Ensures communication with General Manager, all other Department Managers, and staff. • Other duties as assigned. Responsibilities Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer. input, filing, tracing, answering telephones, printing reports and departmental records/logs. Qualifications • High school graduate. • Minimum 1-year administrative experience. • Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. • Ability to provide legible communication. • Computer skills. • Previous guest relations training. • Familiarity with preparing statistical reports.