Key Responsibilities • Serve as an individual contributor, ensuring accountabilities for all assigned tasks. • Provide functional support for SAP HCM India Payroll across multiple clients. • Handle change requests and provide support for existing productive functionalities. • Collaborate with the functional team to gather requirements and convert functional specifications to technical documentation. • Execute unit testing and support integrated testing phases. • Participate in user acceptance testing (UAT) and resolve issues promptly. • Facilitate knowledge transfer through client training sessions for end-users and administrators. • Ensure timely delivery and resolution of support tickets as per SLA guidelines. • Prepare required documentation and status reports as needed. Required Skills & Qualifications • Bachelor’s degree in information technology, Human Resources, or related field (preferred). • Minimum 0-2 years of hands-on experience in SAP HCM India Payroll. • Experience in at least one End-to-End Implementation / Support / Rollout project (E2E experience preferred). • Strong understanding of Personnel Administration, Time Management, and Payroll modules. • Good knowledge of ERP/SAP integration and business process alignment. • Excellent verbal and written communication skills. • Strong customer service orientation and client-facing abilities. Behavioural Competencies • Accountability: Takes ownership of own work and meets deadlines consistently. • Agility: Adapts quickly to changing business needs and contributes innovative ideas. • Collaboration: Works effectively in a team-oriented environment. • Communication: Communicates clearly and confidently with internal teams and clients. • Customer Focus: Prioritizes client needs and delivers quality outcomes. • Results Driven: Sets ambitious goals and works diligently to exceed them. Certifications (Preferred) • SAP Certification in any of the following modules: • SAP HCM • SAP SuccessFactors (e.g., Employee Central, Time Tracking, Time Off)