Key Responsibilities • Manage End-to-End O2C Processes: Handle sales order processing, deliveries, billing, and returns with operational excellence. • Configure & Support Core SD Areas: • Pricing procedures, condition techniques, and tax determination • Billing types, copy controls, and output determination • Handle Contract Management: Work with scheduling agreements, value contracts, and service contracts. • Support Export/Import Processes: Manage export documentation, Incoterms, shipping, and compliance requirements. • Drive Cross-Module Integration: Integrate SAP SD with FI (Accounts Receivable), MM (Procurement), and logistics modules. • Manage Logistics Execution: Oversee shipping, transportation, route determination, and delivery scheduling. • Resolve Issues & Support Operations: Analyse and resolve production incidents and service tickets (L2/L3 support). • Participate in Project Lifecycle: Engage in requirement gathering, functional specification (FS) development, and solution design. • Conduct Testing: Perform unit testing, integration testing, and support user acceptance testing (UAT). • Prepare Documentation: Create and maintain BRD, FS, test scripts, and knowledge transfer (KT) documents. Educational Qualification & Exp. Bachelor’s degree in: • Engineering / Information Technology / Commerce / Business Administration • Relevant SAP training or certification is an advantage • 3–4 years of hands-on experience in SAP SD module • At least 1 end-to-end implementation or support project experience • Experience with incident management tools (e.g., ServiceNow, Jira) Desired Skills • Strong analytical and problem-solving abilities • Excellent written and verbal communication skills • Experience in client-facing roles and stakeholder management • Ability to work independently and collaboratively in a team environment • Solid understanding of testing methodologies (Unit, SIT, UAT) • Strong documentation and presentation skills Why join us? • Work on high-impact SAP projects with leading clients. • Be part of a collaborative and growth-oriented team. • Opportunity to expand your skills in a dynamic environment.