Job Track Description: • Requires broad technical expertise and company/industry knowledge. • Accountable for functional, operational, and/or program management. • Achieves goals through the work of others. • Manages performance appraisals and pay reviews. • Manages training for 3 or more employees. • Manages hiring and termination actions. General Profile • Supervises daily tasks of complex business, technical support, or production teams. • Sets team priorities to ensure timely completion. • Coordinates work activities with other supervisors. • Makes decisions based on policies, procedures, and business plans. • Receives guidance from manager. • May not perform the work supervised. Functional Knowledge • Understands and applies concepts in the field of expertise. • Has basic knowledge of other disciplines. Business Expertise • Understands how to improve efficiency across related teams. Impact • Impacts the quality and effectiveness of the team and its contribution to the subfunction. Leadership • Sets priorities for and mentors employees to meet daily deadlines. Problem Solving • Resolves day-to-day technical and operational problems. Interpersonal Skills • Uses tact to exchange information and handle sensitive issues. Responsibility Statements • Bears ownership and accountability for single or multiple review deliverables. • Reviews expenditure expense, payment, and outstanding reports for proper authorization and precision. • Provides day-to-day leadership to team members. • Collaborates with internal management for department initiatives and discussions for process improvement. • Participates in communications with the client and other departments. • Liaises with other teams and departments for team administration. • Supports Senior Manager in day-to-day administrative activities. • Performs other duties as assigned • Complies with all policies and standards