To analyze digital banking performance, customer behavior, and operational metrics, providing actionable insights that support digital adoption, customer experience, and business growth. • Quality Assurance & Control • Own and execute end-to-end UAT cycles for new features, product enhancements • Prepare and maintain comprehensive test plans, scenarios, and test cases. • Identify, document, and track bugs/issues and work with IT & vendors for timely closure. • Drive quality metrics to reduce post-production defects and improve release quality. • Release & Administration • Manage release planning, scheduling, and deployment coordination across channels. • Maintain release calendars and communicate clearly with all stakeholders. • Ensure documentation of release notes, feature changes, and defect logs. • Support administrative tasks such as user provisioning, backend configuration, and platform monitoring. • UI/UX & Customer Journey Enhancement • Partner with Product Manager and Design teams to propose UI/UX enhancements for digital channels. Stake Holder management Experience: 4 to 6 years Qualifications: Graduate/Postgraduate in Engineering, Computer Science, IT, or Management.