To manage end-to-end operations of CAT loan products, ensuring efficient processing, disbursement, documentation, compliance, and portfolio servicing while maintaining high accuracy, risk control, and customer service standards. Managerial Responsibilities: • Oversee end-to-end loan operations from login to disbursement. • Ensure accurate verification of loan applications, documents, and eligibility. • Coordinate with credit, sales, and legal teams for approvals. • Manage loan booking and disbursement within defined TATs. • Ensure completeness and accuracy of loan documentation. • Maintain compliance with internal credit policies and regulatory requirements. • Ensure proper execution of agreements, security creation, and custody. • Conduct periodic documentation audits. Functional Responsibilities: • Manage day-to-day loan operations activities across CAT portfolio. • Monitor workflows and ensure productivity and efficiency. • Drive process standardization and automation initiatives. • Maintain MIS and operational dashboards. • Oversee post-disbursement activities such as: EMI setup and tracking, Customer queries and servicing, Prepayments, closures, and foreclosure cases. • Ensure smooth coordination with collections team. • Manage vendors such as field verification agencies, legal vendors, and document custodians. • Liaise with credit, sales, collections, and IT teams. • Ensure seamless coordination across departments. Experience: 7 - 10 years Qualification: Graduate/ MBA