• The Head of Cloud Operations is a critical leadership role responsible for the strategy, execution, and continuous improvement of all cloud-based infrastructure and services. • This role ensures the reliability, security, scalability, and performance of the company's cloud environment, driving operational excellence and cost-efficiency. • The ideal candidate is a seasoned cloud leader with deep technical expertise, strong management skills, and a strategic mindset focused on leveraging cloud technologies to achieve business goals. Managerial Responsibilities: • Develop and Execute Strategy: Define and lead the long-term cloud operations strategy, roadmap, and architecture (e.g., multi-cloud, hybrid) in alignment with overall business and technology objectives. • Operational Excellence: Establish and enforce best practices for cloud governance, disaster recovery, business continuity, and incident management (e.g., SRE principles). • Budget Management: Oversee the FinOps strategy, including cloud spend optimization, cost reporting, forecasting, and resource utilization across all cloud providers (e.g., AWS, Azure, GCP). • Vendor Management: Manage relationships and negotiate contracts with cloud providers and third-party operational tool vendors. Functional Responsibilities: • Ensure reliability of mission-critical apps by meeting/exceeding SLOs & SLAs. • Drive automation through Infrastructure-as-Code (Terraform, CloudFormation) for provisioning, deployment, monitoring and scaling. • Implement robust observability with tools like Prometheus, Grafana, ELK and Datadog for real-time system health. • Lead incident response, post-mortems and remediation to minimize disruptions. • Collaborate with security teams to maintain strong cloud security posture and compliance (SOC 2, HIPAA, GDPR). • Oversee IAM strategies, conduct audits and ensure timely remediation of vulnerabilities and compliance gaps. M.Tech/B.Tech Or Equivalent Bachelors Degree Min Exp: 18 years Max Exp: 25 years