• Streamline sanction processes to reduce approval timelines, ensuring customers receive decisions swiftly. • Enhance due diligence measures to fortify security protocols, safeguarding against potential risks and ensuring regulatory compliance. • Implement strategies to optimize the productivity of relationship managers, enabling them to efficiently reach out to clients and cater to their needs effectively, thereby fostering stronger client relationships. • Measures to ensure that customer queries and issues are resolved comprehensively during their initial interaction, fostering a smoother and more efficient customer journey. • Prepare comprehensive CAMs for SME proposals, conducting financial statement, bureau, and credit analyses. • Ensure compliance with regulatory norms and internal processes to improve TAT and operational efficiency. • Conduct due diligence on client projections, financial data, and regulatory compliance, highlighting risks in CAMs and monitoring accounts. • Draft internal communications, notes for authorities, and necessary reports. Qualifications: MBA/Graduate Experience: 7 to 10 years