• This role involves providing support to the Non-Resident (NR) channel across all branches within the Zone. • The candidate will be responsible for assisting with product training, client onboarding, and offering continuous support to clients, branches, and various channels related to the NR portfolio. • Achieve NR business objectives across the Zone by collaborating with Cluster/Segment Leaders to drive growth and acquisition. • Acquire NTB customers through referrals, alliances, networks and branch partnerships, while guiding branch staff in end-to-end onboarding. • Support Segment RMs in NR acquisition and ETB portfolio management, generating forex income via FCNR forwards and cross-selling, and sharing insights on rates and products. • Maintain client relationships through mailers/calls, conduct training for staff and leaders to enhance product knowledge, and monitor key quality parameters like funding and account activation to improve portfolio performance. Graduate/ Postgraduate degree / MBA Min Exp: 5 years Max Exp: 6 years