Responsible for a RA product end to end Operations. Manage Disbursmeent / PDD / File receipt Management, life cycle of loan. Escalation and resolve issues. Review the process for compliance Control. Complaints and Audit exceptions - RCA, resolution and permanent fix. Regular T&M and TAT measurements. Suggestion on new options to support to collection on bank receivables. Diagnose and resolve issues related to systems / process faced by the team. Drive initiatives and work on projects that improve efficiency through process automation Cross-functional collaboration to identify automation opportunities for efficiency improvement. . Qualifications : Graduate (Any Specialisation) Post Graduate (Any Specialisation)