We're looking for a dedicated Customer Support Specialist for a platform that has modern way to organize, cleanse, and update data in multiple platforms all in one place. Requirements: • At least 2+ years of Customer Support experience in a software company. • Has experience in using chat, zoom, or loom videos. • Customer Service oriented. • Data SaaS experience will be a plus but not required. • Excellent communication skills. Responsibilities: • Educate and train people on how to use products over chat or video conference. • Help customer to solve issues over chat. • Understanding the product and being able to explain it. • Will directly reports to the CEO. Benefits: · Equity · Medical, dental, and vision insurance. · 401K with a 4% company contribution. · PTO, sick and unplanned time off, holidays. This is a remote permanent position. Open to US candidates only!