Who You Are: You are looking to take the next step in your logistics and operations career in fashion and are seeking opportunities to learn and grow. You are detail-oriented and thrive in a rapidly changing environment. You have strong communication skills and are able to document clearly. You are positive, reliable, self-motivated, and a team player. What Youll Do: Customer Service • Partner with the Wholesale team and Wholesale Accounts for all customer service needs • Coordinate with Wholesale department & CS Manager for order maintenance during and after market close (i.e. Order confirmation, PO receiving, PO accuracy) • Responsible for monitoring the shipping and interfacing with both Wholesale and Finance department during the delivery period • Responsible for maintaining an updated/accurate inventory, reporting, order/stock situation and communicate to Logistics and Customer Service Manager and Wholesale team • Record and process all merchandise returns from the wholesale client • Partner with CS Manager & colleagues in Italy on an as needed basis for relevant information related to production and shipping • Prepare various reports on weekly or monthly basis as required, including wholesale sales report Operations • Process files and paperwork (pick tickets, splitting of bulk quantities for pick ticket creation, invoice creation, etc.) for daily shipments from the 3PL warehouse • Process orders and re-orders for wholesale sales team, create allocations, pick tickets and follow up during process to ensure that orders are fulfilled • Partner with CS Manager & Finance team to assist in charge back investigations • Continuously follow up with 3PL provider to ensure that orders are shipping within the set deadlines • Perform EDI activities & related functions as it pertains to UPC creation for new season products, NRF color code & size maintenance • Manage Intertrade & GSX EDI catalogs in cooperation with CS Manager & 3PL/EDI VAN provider • Participate in cross training activities in alternate departmental functions to serve as a resource in the event of coverage issues related to PTO or seasonal demands Youll Need to Have: • Bachelors degree preferred • 2+ years of logistics experience within the luxury or fashion industries • Ability to adapt appropriately to competing demands and shifting priorities • Excellent analytical skills • Excellent attention to detail and ability to meet deadlines • Strong PC Skills (All Microsoft Office applications) • Knowledge of Stealth or EPR experience preferred • Strong Excel skills mandatory • Well-developed written and verbal communication skills • Ability to work collaboratively with colleagues and staff to create a result driven, team-oriented environment Arsenault Perks: • Generous Paid Time Off & Holiday Schedule • Summer Fridays • Cross-brand Discount • Exclusive Employee Sales • Fav 5 Cards (MK Discount for friends and family) • 401k Match • Paid Parental Leave • Thrive Wellness Program (seasonal in-office massages and more!) • Commuter Benefits • Gym Discounts At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.