Project Manager The Project Manager will be responsible for planning, coordinating, and overseeing a variety of projects within the division, ensuring that deadlines are met, budgets are adhered to, and customer/client expectations are exceeded. This role requires strong organizational skills, knowledge of electronic repair processes, and a strong focus on team collaboration and optimization of workflow. Key Responsibilities: Project Planning & Management: • Develop project plans, timelines, and schedules for projects. • Set clear project objectives, milestones, and deliverables in collaboration with production, engineering, and management. • Work with production to determine resource requirements, including labor, equipment, and materials, to meet output goals & project timelines. Team Coordination: • Coordinate with various teams including Technicians, Engineering, Operations, IT, Warehouse etc. to ensure efficient execution. • Facilitate cross-functional communication and act as a liaison between team members and stakeholders to ensure alignment. Workflow Optimization: • Analyze and improve existing processes for diagnostics, repair, testing, and quality control to enhance throughput and performance. • Implement best practices to streamline repair and refurbishment workflows. Budget Oversight: • Monitor costs, track expenditures, and identify cost-saving measures without compromising quality. • Prepare updates on project financials for management review. Client and Stakeholder Collaboration: • Work closely with clients or business partners to understand requirements, provide updates on progress, and address any concerns. • Ensure customer satisfaction by delivering updates on time. • Manage daily / weekly communications with clients. • Manage ad hoc client requests as needed. • Manage change request with internal and client IT • Develop & deliver weekly reporting Risk Management: • Identify potential risks and obstacles that could delay or hinder success. • Proactively develop contingency plans to mitigate risks. Quality Assurance: • Ensure all repairs meet established quality standards and comply with relevant industry certifications and regulations. • Monitor the testing process to ensure repaired products are fully functional and meet client expectations. Reporting & Documentation: • Track and report on program status, including key performance metrics, milestones, and challenges to senior management & client. • Maintain comprehensive documentation of workflows, decisions, and outcomes for future reference and learning. • Prepare presentations as needed including weekly review and quarterly business review. • Must have excellent Excel and PowerPoint skills Education / Experience / Requirements: • Bachelors degree in business, engineering, electronics, or a related field (or equivalent work experience.) • Proven experience (between three to five years) in project / program management, preferably within an electronics repair, manufacturing, or service-oriented environment. • Certification in project management (e.g., PMP, Agile) is a plus. • Solid understanding of electronic repair processes, including troubleshooting, diagnostics, debug, and testing. • Strong leadership and team management abilities. • Exceptional organizational and multitasking skills. • Analytical thinking and problem-solving skills. • Excellent communication and interpersonal skills to work with diverse teams and clients. • Experience managing complex projects with tight deadlines and multiple stakeholders. • Knowledge of safety protocols and compliance standards in electronic repair facilities. • Familiarity with inventory management and supply chain processes is advantageous. • Task oriented but must not lose sight of bigger picture. To apply send your resume to [email protected]