POSITION SUMMARY: A Maintenance Supervisor is responsible for leading and coaching a group of hourly associates in overseeing maintenance of distribution facilities, including conveyor, sortation, and other equipment repairs and maintenance within a state-of-the-art, high-technology distribution center. As well responsible for supporting the transition to "omni-channel" fulfillment processing. REPORTS TO: Senior Manager, Maintenance SUPERVISES: Technicians levels of 1 through 5 RESPONSIBILITIES: • Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed • Direct preventative maintenance and repairs on conveyor and material handling equipment, electrical diagnosis and repair, facility maintenance and repair, and general construction • Monitor execution and reporting of approved preventative maintenance (PM) and predictive maintenance (PdM) programs for all equipment in the distribution facility, (including yard tractor equipment) • Maintain centralized organization of all mechanical and building drawings, equipment inventory, work order history and supplier/contractor contact listings • Partner with facilities department to assure proper electrical, structural, and mechanical issues are addressed when creating, repairing, or replacing any property related to the distribution facility • Ensure Maintenance and Operations team partner for best practices across distribution facilities • File maintenance and centralized organization of all mechanical and building drawings, equipment inventory, work order history, and supplier/contractor contact listings • Coordinate contractor work on-site to avoid interruption of facility operations and to remain within the constraints of DC needs and security • Ensure Maintenance team acts as active participant in safety program development and committees • Coach, develop, and train Maintenance team to facilitate performance of maintenance duties; keep the distribution facility clean, safe and operational at all times • Develop structured training programs for team to gain working knowledge of PLC controls, forklift repairs/maintenance, Dematic put-to-light controls systems and general electrical work • Promote and maintain high employee morale and safety, and counsel employees for unacceptable performance/attendance • Provide training on aerial platform equipment (scissor and boom lifts) • Partner with planning team to develop weekly maintenance PM and PdM tasks and schedules • Oversee and enforce good record-keeping practices in MVP Plant in accordance with SOPs • Measure and analyze key performance indicators to improve established processes and procedures • Frequently inspect facilities to proactively detect potential problems and recommend the necessary repair or maintenance • Work effectively with DC supervisors and managers to develop and maintain a positive employee relations environment • Provide input in the development of maintenance budget, monitor spending, and report on operating costs within functional areas • Administer company policies and procedures • Additional duties as assigned • Other duties as assigned Learning & Development • Infuse a team with passion, innovation, and teamwork through a focus on people and integrity - AEO, Inc.'s core values! • Be a role model leader for others by: acting with integrity and respect, approaching responsibility with confidence and ownership, inspiring superior performance, and developing a track record of success. • Manage team members coaching for growth and development; ensure department morale and engagement remains high. • Utilize tools, resources, and new experiences to advance own skills and proactively seek out feedback to identify development opportunities. • Champion change in a way that promotes and maintains high employee morale; strive for continuous improvements in all areas. • Maintain a passion for winning! AUTHORITY: • Performance management and hiring of associates • Dictate destination of workflow and human resources • Prepare and present associate reviews • Accident investigation and recommendation for corrective action • Oversee corrective actions on performance of outside contractors • Research sources and purchase electrical equipment and parts to support business needs and growth QUALIFICATIONS: • 2 years Previous Supervisor/Management experience in a warehouse/distribution/retail environment or equivalent; .com and/or "Omni-channel" retailing • Minimum 5 or more years of previous maintenance experience • Strong mechanical trade knowledge and experience • Strong working knowledge and experience with electrical systems • Strong knowledge and experience working with communication systems • Knowledge of lean concepts and methodology • Programmable Logic Controller (PLC) experience a plus • Knowledge forklift and battery repair and maintenance, and preventative maintenance preferred • Proficient in Google suite, gmail & Internet applications • Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills • Strong verbal and written communication skills • Demonstrated collaborative skills and ability to work well within a team • Ability to work with and influence peers and senior management and not afraid to be hands on when required • Ability to work in a fast-paced and deadline-oriented environment • Demonstrates safety awareness through process driven risk mitigation • Ability to simultaneously manage multiple projects with effective leadership, • Self-motivated with critical attention to detail, deadlines, and reporting PAY/BENEFITS INFORMATION: • Actual starting pay is determined by various factors, including but not limited to relevant experience and location. • Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. • Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here. • AEO may also provide discretionary bonuses and other incentives at its discretion.