About Ithaca College Dining Services Ithaca College Dining Services is a dynamic and essential part of the campus community, serving students, faculty, staff, and guests across multiple dining platforms. Our operations include two all-you-care-to-eat dining halls, three retail dining locations, five satellite cafés, campus catering, and athletic/event concessions. Our team is committed to delivering exceptional food, warm hospitality, and a welcoming atmosphere while fostering a collaborative and inclusive work environment. Position Summary The Production Assistant supports food production, service, and customer experience at our retail dining locations, with a focus on speed, efficiency, food safety, and teamwork. This role involves working in a fast-paced environment where multi-tasking, clear communication, and guest engagement are essential. You'll gain hands-on experience in food preparation, guest service, station setup, sanitation, and team operations- all while enjoying free meals and a supportive work environment. Essential Responsibilities Greet and serve guests with a warm, friendly, and professional demeanor Set up food service stations with all necessary ingredients, utensils, containers, and signage Prepare and replenish menu items during service in accordance with food safety and quality standards Follow food handling and sanitation procedures including HACCP, knife safety, and allergy awareness Take and record food temperatures at required intervals Operate foodservice equipment such as ovens, stoves, slicers, and mixers Break down and clean service stations after each meal period Assist with basic cooking and cold prep under culinary supervision Wash dishes, clean tables, sweep, mop, and maintain an overall clean and safe workspace Assist with restocking and inventory of supplies and ingredients Maintain knowledge of menu items, including ingredients, preparation methods, and allergens Operate POS systems, including Grubhub tablet systems (where applicable) Collaborate with coworkers and managers through clear, respectful communication Support dining room appearance by cleaning high-touch points and assisting with dining area setup/teardown Comply with assigned shift schedules, dress code, and timekeeping procedures Perform other duties as assigned Work Environment Production Associates work indoors and occasionally outdoors in a foodservice environment that requires standing, walking, lifting, bending, and working around heat and noise. Team members are required to wear appropriate safety gear including close toed shoes and may operate kitchen equipment. Why Join Us? Free shift meals Flexible hours and on-the-job training Fun, fast-paced environment Opportunities for skill-building and advancement Be a part of a supportive, diverse, and student-centered community Hiring range: $16/hr Hiring Manager: Omar Ferron