Ithaca College Annual Fund is looking for Student Callers for its Phonathon Program. Qualifications • Currently enrolled as a student at Ithaca College • Familiarity with Ithaca College campus, activities, and history • Interest in helping Ithaca College • Ability to speak English clearly and communicate effectively by telephone • Courteous and engaging personality • Able to present information concisely and persuasively • Able to follow directions and accurately record data/details • Good time-management skills Responsibilities • Inform Ithaca College alumni and parents about campus events, news, enhancements, and initiatives (Calling, Texting & Emailing). • Professionally communicate Ithaca’s mission and priorities • Maintain and update information and records • Ask alumni and parents to make a gift to support the College by credit card, pledge, or check • Accept constructive feedback and coaching from Phonathon student managers, supervisors, call monitors, as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results. • Meet Phonathon performance standards • Display a professional and positive attitude • Manage schoolwork load and job hours • Uphold Phonathon employment and confidentiality agreements Schedule/Hours • Work two shifts per week. • Shift times: o Monday evening, 6:00 p.m. - 9:00 p.m. o Tuesday evening, 6:00 p.m. - 9:00 p.m. o Wednesday evening, 6:00 p.m. - 9:00 p.m. o Thursday evening, 6:00 p.m. - 9:00 p.m. Experience You’ll Gain: • Professional experience • Confidence • Knowledge of Ithaca College • Better understanding of Philanthropy/Giving Back • Develop transferable skills: • Verbal Communication • Leadership • Collaboration and teamwork • Time management • Money management • Customer Service Skills • Ability to negotiate. • Ease/comfort meeting/talking to new people. • Networking Opportunities Hourly Rate: $16.00 Supervisor: Kelly Dukerich