As a Fountain Worker, you will be responsible for excellent customer service ensuring an exceptional guest experience. Position: Hourly, Full-Time Location: Gold Strike Casino PRINCIPAL DUTIES AND RESPONSIBILITIES: • Take and place orders and serve and garnish food and drinks efficiently and accurately in the work area, as applicable. • Collect money, while following all proper cash handling and comp procedures. • Maintain the cleanliness, sanitation, and appearance of the front and back of house, clear tables, and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests. • Pack and complete orders as per guests' preference with any necessary condiments. • Properly label and date products per safety and sanitation procedures. • Perform opening and closing duties based on shift assignment. • Unload warehouse orders and stock the orders to designated storage maintaining organization, stocking and replenishing products as needed in workstation, counters, tables, etc. • Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. • Perform other job-related duties as requested. MINIMUM REQUIREMENTS: • One (1) year of experience as a food handler in a similar, high-volume, fast-paced restaurant. • One (1) year of experience of guest service experience. • Ability to work varied shifts, including weekends and holidays. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies, and equipment. • Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators, coolers, slicers, and beverage machines. • Knowledge of health, safety, and sanitation regulations. • Basic computer skills and experience with varied Point of Sale (POS) systems. • Able to handle multiple types of information and/or perform multiple tasks. • Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts. WORKING CONDITIONS: • This role includes frequent standing and bending. • Constant walking, reaching, balancing, and grasping items. • Lifting, carrying, and pushing up to 80 lbs. * This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job. * This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.