🚀 We're Hiring: Senior Claims Clerk (Remote)! Looking for a detail-driven professional who thrives in a fast-paced environment? Join us as a Senior Claims Clerk and play a vital role in supporting our claims team from the comfort of your home! You'll help keep operations running smoothly by managing documentation, processing claim-related information, and providing essential administrative support that makes a real impact. ✨ Why You'll Love This Role: ✔️ Fully Remote Opportunity ✔️ Collaborative & Supportive Team ✔️ Meaningful Work That Matters ✔️ Growth & Career Development Opportunities ✨ Why Crawford & Company? ✅ Salary: $12.75 – $23.32 hourly ✅ Comprehensive Benefits that support financial, physical, and mental wellness ✅ Generous Employee Referral Bonus Program ✅ Multiple Employee Discounts Ready to bring your organizational skills and attention to detail to a team that values your contributions? Apply today! 🎯📋💼 • Matches proper file and/or claim number on unidentified correspondence by use of the various automated systems for mail delivered by USPS/ACS/Unmatched mail queue in ODM. • Types a variety of material such as letters, benefit notices, or memorandums for medical appointment, attorneys, or external clients. • Performs control operator functions for various Service Center or Claim Office data systems. • Retrieves and/or re-files items from central storage facility and maintains accurate records of file activity. • Receives dock and messenger service deliveries and verifies accuracy of delivered material. • Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing. This will include shipping/receiving computer equipment. • Performs a variety of clerical duties such as answering telephones, taking messages, dispersing faxes, making payments, sort/preparing files, and data entry. • Assists in updating jurisdictional notices and manuals used in the office. • Pulls files from storage for in-house state audits. • Prepares files in electronic form for state audits (payment history, file notes, and gathering medical reports). • Contacts agents and insured on routine claims to obtain coverage information or obtains through the various systems. • Issues payments, requests wage information for the adjusters, orders surveillance, and completes medical calls to obtain the current work status. • Schedules medical appointments and sends all appropriate correspondence relating to that appointment. • Performs other related work as required or requested. • Upholds the Crawford Code of Conduct. • High school diploma or GED; or the equivalent in related work experience. • Minimum 5 years of experience in the claims/liability environment or the equivalent, demonstrating a basic knowledge of computer operations and of claim file systems and procedures. • Must demonstrate basic knowledge of computer operations and of claim file systems and procedures. • Proficient in the Microsoft suite of products and like systems. • Must be capable of working in a fast paced environment. • Must be flexible, adaptable, and have excellent multi-tasking skills. • Must be technically proficient. • Excellent oral and written communication skills are essential. #LI-ET1