The Opportunity As an Information Technology (IT) Specialist Intern, you will work alongside our IT team to provide technical support to MAPEI employees and assist with day-to-day technology operations. You will gain hands-on experience troubleshooting hardware, software, network access, and user-account issues while learning how an enterprise IT function supports the organization. This experience may lead to future opportunities in technical support, systems administration, infrastructure, cybersecurity, or other IT roles. • Respond to technical support requests and assist with resolving user issues. • Troubleshoot computers, software, printers, mobile devices, and connectivity. • Assist with computer setup, software installation, and new-user onboarding. • Support user accounts, passwords, permissions, and access requests. • Document service requests, troubleshooting steps, and resolutions. • Help maintain IT equipment inventory and support equipment deployments. • Collaborate with other IT teams to resolve or escalate technical issues. The Program Details • Full-time schedule (40 hours per week) • Internship duration: May–August 2027 (12 weeks) • Practical, hands-on learning with MAPEI’s IT team • Host location: Deerfield Beach, FL What’s in it for you? • Hourly Pay rate up to $23.00 commensurate on role and location • Housing stipends consideration, available in certain situations • Exposure to enterprise technology, systems, infrastructure, and cybersecurity • Mentorship from experienced information technology professionals • Permanent full-time job opportunities after graduation What you bring • Actively pursuing a bachelor’s/graduate degree in Information Technology, Computer Science, or a related technical field (juniors/seniors preferred). • Strong communication skills, initiative, curiosity • An innovative mindset and strong motivation to learn and succeed • Willingness to travel Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities MAPEIP3